Improving diversity knowledge is a required component of every company. With more and more businesses having a global presence, workplace diversity is a forgone conclusion. You will be able to use strategies to be proactive and remove barriers. You will be shown how to build and encourage diversity in your workplace and community. 
 
Our Workshop Diversity course will help you understand what diversity is, and how you can create a more diverse environment. You will be instructed on how to use active listening and employ effective questioning techniques. Communication throughout your business will be strengthened by learning the right complaint resolution skills and choosing the right course of action.